Oncord Community Logo
    • Recent
    • Popular
    • Register
    • Login

    Problems editing marketing email - formatting goes awry

    Scheduled Pinned Locked Moved Oncord Discussion
    2 Posts 2 Posters 1.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • I Offline
      iain
      last edited by

      Hi

      I'm trying to create a marketing email in oncord for the first time in a couple of years.

      For some reason the platform will not let me delete text without stuffing up the formatting of some of the adjacent text.

      You can see what is happening in the two images I've attached. When I try to delete the text after the "read more..." link, it shifts the "read more..." text and the text following that to be alongside each other. I'd be grateful for any suggestions on how to resolve this.

      Newsletter 1.jpg
      Newsletter 2.jpg

      Thanks

      S 1 Reply Last reply Reply Quote 0
      • S Offline
        scott_mcnaught @iain
        last edited by

        Hi @iain

        I just checked your site and it looks like you got your email campaign sent off.

        I think what was happening there is you've pasted in a table from an email signature in Outlook or another system.
        That table has no borders so it is somewhat 'invisible'. When you are pressing Delete it is shifting the table to be on the same line as the "Read More" text.

        A little tip - you can press Control + Shift + V in Chrome to "Paste as Text". This ensures that any tables and other formatting elements are removed when you paste.

        1 Reply Last reply Reply Quote 0

        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

        With your input, this post could be even better 💗

        Register Login
        • First post
          Last post
        Features
        • Website
        • Customer Database
        • Digital Marketing
        • Sell Online
        • Integrations
        Help & Resources
        • Contact Support
        • Learning Centre
        • Latest News
        • Developer Resources
        Oncord
        • Contact Us
        • Client Stories
        • Partner Program
        • Agency Login
        Legal
        • Software: EULA
        • Support & Professional Services
        • Reseller Agreement

        © 2023 Oncord. All Rights Reserved.