Oncord Community Logo
    • Recent
    • Popular
    • Register
    • Login

    Add US Tax to the Total for products, please

    Feature Requests
    2
    2
    477
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B
      beckiehawk
      last edited by

      I've run into some pushback from clients because the US tax is not added to the total when a product is purchased. They don't like including tax into the price because they either have to reduce the price of their product to compensate for the added tax or their product price is too high, making them higher than their competitors.

      Recently, I came up with a solution that is not ideal but it was adequate until the feature gets added. Since they were doing flat rate shipping, we added the tax to the shipping then labeled the shipping as "Flat Rate Shipping + Sales Tax"

      Beckie Hawk
      HawkArt Web & Graphic Design
      hawkart.com

      alex_cumberlandA 1 Reply Last reply Reply Quote 1
      • alex_cumberlandA
        alex_cumberland @beckiehawk
        last edited by

        @beckiehawk Agreed. Very keen to get this resolved.

        During early days of "Synergy 8" we mostly operated in Australia, New Zealand and other countries where 'tax inclusive' pricing was the standard.

        It's quite a lot of work to make the change, but I can confirm this is something we've already put quite a lot of thought into. It's a high priority, and absolutely something we're keen to tackle for you 🙂

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Features
        • Website
        • Customer Database
        • Digital Marketing
        • Sell Online
        • Integrations
        Help & Resources
        • Contact Support
        • Learning Centre
        • Latest News
        • Developer Resources
        Oncord
        • Contact Us
        • Client Stories
        • Partner Program
        • Agency Login
        Legal
        • Software: EULA
        • Support & Professional Services
        • Reseller Agreement

        © 2023 Oncord. All Rights Reserved.